Healthcare Operations Lead
Operations Director
10 years running healthcare events. Has led numerous productions for the Korean affiliates of global top-10 pharma companies.
§ TRUST
Why global HQs choose us.
Support for pharmaceutical advertising review, self-regulatory compliance, data security, ISMS-P certification, and an operations team with deep healthcare domain experience.
COMPLIANCE
- Pharmaceutical advertising review and self-regulatory compliance
We configure notices, consent, moderated Q&A approval, and post-event evidence retention with pharmaceutical advertising review and company self-regulatory compliance standards in mind.
- PIPA / GDPR
We document personal data collection, retention, and deletion policies with PIPA / GDPR considerations and provide materials needed for global HQ vendor review.
SECURITY
- ISMS-P certification
Integrated certification covering information security and personal data protection.
- Data retention and deletion
Configurable retention windows after each event, with automatic deletion options.
- Distributed WebSocket
Distributed storage-backed connection management that handles tens of thousands of concurrent users.
- k6 load testing
Quarterly regression tests against capacity limits.
OPERATIONS TEAM
Compliance Review Lead
Compliance Lead
Five years of accumulated work across Pharmaceutical Affairs Act ad review and self-regulatory compliance guidance.
Platform Engineering Lead
Lead Engineer
Owns infrastructure scaling, including distributed WebSocket and k6 load testing. Operated events with 10,000+ concurrent users.
Customer Success Lead
Customer Success
Five years partnering with pharma sponsors and academic society secretariats. Extensive experience coordinating multilingual events and live interpretation.
DOCUMENTS
- Available on requestSecurity whitepaper (PDF)
Vendor-review material covering ISMS-P, access control, data retention and deletion, and log management.
- Shared after project scopingSelf-regulatory compliance guide (PDF)
Operational standards for ad review, notices, consent, moderated Q&A approval, and post-event reporting.